Privacy Policy

Last Updated: June 04, 2026

1. Information We Collect

We collect information that you provide directly to us, including:

  • Personal identification information (name, email, phone number)
  • Financial information (bank details, income information)
  • Identity verification documents (BVN, NIN, government-issued IDs)
  • Employment and rental history information
  • Transaction and payment information

2. How We Use Your Information

We use the information we collect to:

  • Process and manage your rent financing applications
  • Verify your identity and assess creditworthiness
  • Facilitate payments to landlords and property managers
  • Communicate with you about your account and services
  • Comply with legal and regulatory requirements
  • Improve our services and user experience

3. Information Sharing

We may share your information with:

  • Landlords and property managers for rent payment processing
  • Financial institutions and payment processors
  • Credit bureaus and verification service providers
  • Legal authorities when required by law
  • Service providers who assist in our operations

We do not sell your personal information to third parties.

4. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to:

  • Access and review your personal information
  • Request corrections to inaccurate information
  • Request deletion of your data (subject to legal requirements)
  • Opt-out of marketing communications
  • Lodge a complaint with relevant data protection authorities

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie preferences through your browser settings.

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Financial records are retained for a minimum of 7 years as required by law.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through our platform.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at:

  • Email: privacy@rentspay.com.ng
  • Phone: +234 701 028 8559
  • Address: Abuja, Nigeria